Visit our webpage havenontheq.com/give for donation options and needs.

There are many options to support the Haven, from hosting a food drive or a virtual food drive at your school or office, attending our annual fundraising events, becoming a corporate sponsor, donating dollars, to dropping off your donation directly at our facilities. Every donation counts! Visit our webpage havenontheq.com/give to see a list of donation options and needs.

Both are good options, here is why: Donating dollars gives us a higher purchasing power. When you donate money, we are able to purchase food in large quantities at wholesale rates. Also, we can buy products which cater to the needs of our clients. There are many miscellaneous products our food bank needs which are not frequently donated. However, a donation bin at the grocery store or office is a reminder to people that hunger exists in our communities. It is sometimes encouraging to host a food drive and fill the boxes with good food and donating food is sometimes more convenient for some donors and families.

You can drop off your donation at our building (1533 The Queensway. Toronto, Ontario M8Z 1T8) Monday to Thursday from 8:30 am - 4:00 pm. When you arrive please drive to the back of the building and ring the bell located on the door. Someone will come out to help you with your donations. If other days work better for you, please give us a call and we will arrange something (416) 640-2005. Note: Please do not leave your donation at our doors or parking lot at any time.

Yes! The food bank accepts donations of pet food so that people in need do not need to relinquish their furry friends while experiencing hard times.

No. The Haven does not accept furniture or adult books. Please contact the furniture bank in your area.

For each child 0 up to 2 years old you will receive: One (1) package of diapers (16 Diapers One (1) can of Formula One (1) package of Wipes Baby Equipment (subject to availability) Clothing Parenting Support (call (416)-640-2005, Monday to Thursday between 8:30 am and 4:00 pm to book an appointment) Grief Counselling

Yes, if you are a new client who wants to join the First Care program, you must book an intake appointment. Please call (416)-640-2005, select option #3, Monday to Thursday between 8:30 am and 4:00 pm. First Care clients who are already registered do not need to make an appointment to pickup their baby items every 30 days.

Pregnant women and parents or guardians of children 0 up to 2 years old can use this service.

We will do our best to meet our client’s special dietary needs according to the goods we have available.

Wednesday 9:00am - 3:00pm Thursday 1:00pm-6:00pm Please call (416) 640-2005 on Call between Monday to Thursday to make an appointment. Note: Appointments for Wednesdays will be taken only until the previous Tuesday at 12:00 pm

Please bring your own bags or a means of transporting your groceries.

If you live outside of our service area, you may be given a referral to the food bank that serves the area where you live.

To make sure we can advocate on your behalf and serve you better, on your first appointment you will be asked to voluntarily share some household information such as housing status, government-issued identification for each member of the household, as well as proof of address where available. After a short intake, you will receive information regarding further visits to the food bank. Personal information is confidential. At the Haven, we believe food is a human right and we strive to help others access food.

Yes, to receive the food bank service you are required to book an appointment. Please call (416)-640-2005, on Call between Monday to Thursday to make an appointment Note: Appointments for Wednesdays will be taken only until the previous Tuesday at 12:00 pm

At Haven on the Queensway, we do our best to provide households with 2 to 3 day’s worth of food if supply allows.

At Haven on the Queensway, our food bank coordinator and pantry coordinator do their very best to create a diverse grocery list with nutritious items. However, the list greatly depends on the donations Haven receives. We cannot predict what products will be donated week to week.

The Haven's Closet is a free service for you and your immediate family. To determine whether you qualify to use this service, we ask you to provide us with the following information: Proof of address: A copy of lease agreement, utility bill or name of shelter. Proof of ID for every member of the family. Proof of income: Full-time or Part-time employment, ODSP, Ontario Works, Student Loans, etc. Two months worth of bank statements.

The Haven's Closet is open on Monday, Tuesday, and Thursday, and one Saturday a month. To book an appointment please call (416)-640-2005 during our working hours.

Yes, to receive the Haven's Closet service you are required to book an appointment. Please call (416)-640-2005 during our working hours.

We are always looking for enthusiastic, committed volunteers to support our community through the Haven’s programs. Please fill out your application form at havenontheq.com/volunteer and you will be contacted to let you know the current volunteer opportunities at the Haven.